This Privacy Policy describes how West Palm Beach 24/7 Plumbing ("we," "us," or "our") collects, uses, and protects information when you visit our website or contact us for service.
Information We Collect
When you call, email, or otherwise contact us, we may collect your name, phone number, email address, service address, and details about the plumbing issue you're contacting us about. If you visit our website, our hosting provider may automatically log standard technical information such as your IP address, browser type, and pages visited, for security and site-performance purposes.
How We Use Information
We use the information you provide to respond to service requests, schedule appointments, provide quotes, and communicate with you about ongoing or completed work. We do not sell your personal information to third parties. We may share necessary information with technicians dispatched to your service address, and with payment processors if you pay for services electronically.
Call Recording
Calls to our dispatch lines may be recorded or monitored for quality assurance and training purposes. By calling, you consent to this practice, consistent with applicable law.
Data Retention
We retain customer contact and service information for as long as reasonably necessary to provide services, maintain business records, and comply with legal and tax obligations.
Cookies And Website Analytics
Our website may use basic analytics tools to understand site traffic and improve the browsing experience. These tools do not collect personally identifiable information beyond standard technical browser data.
Your Choices
You may ask us to update or delete the personal information we hold about you, subject to any records we're required to retain for legal or accounting purposes. Contact us using the information on our Contact page to make such a request.
Changes To This Policy
We may update this Privacy Policy from time to time. The version posted on this page is the current policy.
Contact Us
If you have questions about this Privacy Policy, contact us by phone or email using the details on our Contact page.
Questions About This Page?
Call or email us using the details on our Contact page.
☎ Call (561) 448-8545